Privacy Policy
Last updated: November 2025
1. Introduction
Kentucky Home Journey ("we," "our," or "the Service") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website.
2. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Eligibility quiz responses (income, location, buyer status)
- Calculator inputs (income, savings, loan amounts)
- Contact form submissions
- Account information if you create an account
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Device information
- IP address (anonymized)
- Pages visited and time spent
- Referring website
3. How We Use Information
We use collected information to:
- Provide and improve the Service
- Personalize your experience (e.g., quiz results)
- Analyze usage patterns to improve features
- Respond to your inquiries
- Send service-related communications (if you opt in)
4. Information We Do NOT Collect
We do not collect or store:
- Social Security numbers
- Bank account or credit card information
- Government-issued ID numbers
- Precise location data
5. Local Storage
We use browser local storage to save your preferences (such as dismissing the beta banner). This data stays on your device and is not transmitted to our servers.
6. Cookies and Analytics
We may use privacy-focused analytics to understand how visitors use the Service. We do not use advertising cookies or sell data to advertisers.
If we use analytics services, they are configured to:
- Anonymize IP addresses
- Not track across websites
- Not share data with third parties for advertising
7. Third-Party Links
The Service contains links to third-party websites (program administrators, contractors, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Data Sharing
We do not sell, rent, or trade your personal information. We may share information only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights or safety
- With service providers who assist in operating the Service (under confidentiality agreements)
9. Data Security
We implement reasonable security measures to protect information. However, no internet transmission is 100% secure. Use the Service at your own risk.
10. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us information, please contact us.
11. Your Rights
You may:
- Request access to information we have about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of communications
To exercise these rights, contact us through the website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact
For questions about this Privacy Policy, please contact us through the website.