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Privacy Policy

Last updated: November 2025

1. Introduction

Kentucky Home Journey ("we," "our," or "the Service") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Eligibility quiz responses (income, location, buyer status)
  • Calculator inputs (income, savings, loan amounts)
  • Contact form submissions
  • Account information if you create an account

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device information
  • IP address (anonymized)
  • Pages visited and time spent
  • Referring website

3. How We Use Information

We use collected information to:

  • Provide and improve the Service
  • Personalize your experience (e.g., quiz results)
  • Analyze usage patterns to improve features
  • Respond to your inquiries
  • Send service-related communications (if you opt in)

4. Information We Do NOT Collect

We do not collect or store:

  • Social Security numbers
  • Bank account or credit card information
  • Government-issued ID numbers
  • Precise location data

5. Local Storage

We use browser local storage to save your preferences (such as dismissing the beta banner). This data stays on your device and is not transmitted to our servers.

6. Cookies and Analytics

We may use privacy-focused analytics to understand how visitors use the Service. We do not use advertising cookies or sell data to advertisers.

If we use analytics services, they are configured to:

  • Anonymize IP addresses
  • Not track across websites
  • Not share data with third parties for advertising

7. Third-Party Links

The Service contains links to third-party websites (program administrators, contractors, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Data Sharing

We do not sell, rent, or trade your personal information. We may share information only:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights or safety
  • With service providers who assist in operating the Service (under confidentiality agreements)

9. Data Security

We implement reasonable security measures to protect information. However, no internet transmission is 100% secure. Use the Service at your own risk.

10. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us information, please contact us.

11. Your Rights

You may:

  • Request access to information we have about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of communications

To exercise these rights, contact us through the website.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact

For questions about this Privacy Policy, please contact us through the website.

Disclaimer: Kentucky Home Journey is an informational resource only. We are not lenders, real estate agents, or financial advisors. Program details, eligibility requirements, and availability change frequently — always verify current information directly with program administrators before making decisions. Contractor listings are aggregated from public sources; we do not endorse, guarantee, or verify their services, credentials, or quality of work. Calculator results are estimates only and should not be considered financial advice. Consult qualified professionals for personalized guidance.

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Home JourneyBETA

Helping Kentuckians achieve the dream of homeownership.

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Not affiliated with Kentucky Housing Corporation or any government agency.